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案例19价格原因客户寻找其他供应商

案例19价格原因客户寻找其他供应商

问题:我有个客户,是第三方,购买了我们的样品,收到货后,对我们的产品满意,他 的客户想定800套,现在卡在价格上面了。现在客户明确的告诉我们就是在考虑价格问题, 我又回归到了质量方面,跟客户讲质量,但是他还在寻找其他的供应商报价,有贸易商找到 我们了,而且客户还在我们公司的另一个平台也询价了,我该怎么跟进,才能不让客户流失, 快速下单呢?

回复话术:

Dear Xxx,

Wish you have a nice day and everything goes well.

Today our company received some inquiries from our domestic customers who inquired the same product like yours, I do believe this project would have some other of your competitors who is competing this project.

Anyway please do trust you are getting the direct factory supplier, the price we offered to you would gain the absolute advantages in the market, I hope this message would help you to gain more confidence in this competition.

Sure when your customer would love to compare the prices with you, please also try to ask your customer, if the prices are compared in the same level:

.xxxxxxxxxxxxxxxx

4

.XXXXXXXXXXXXXXXX

Now we are in the same boat now, both of us have the responsibility to convince and help our customer to finalize the order.

I really hope you could share the process (how is going) with our customer, or you could tell me what is the most concern with our customer so that we could work together to make it happen. I do believe: more communication would help to make the order easier and fast. (I do believe I should have something that you probably need from, the same to us, let's work together to serve better our customer).

Looking forward to your kind reply.

Best Regards, Yours Xxx

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