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案例47网页价格比实际的低

案例47网页价格比实际的低

问题:客户说我们阿里网站上的价格要比我们实际报的低怎么办?

回复话术:

Dear Xxx,

I am very sorry for the confusion due to the cost difference from the Alibaba Website

Anyway please share your best understanding that we are the B2B manufacturer, there are too many things that would affect the prices:

1 .Quantity, as a factory quantity is very important for us.

2. Customization, some requirements would cause very big cost differences.

3. Specifications, like material, the real leather would cause huge difference in the cost.

These are the main difference between B2B and B2C, I really hope this would not be the barrier in our business. (The most important that we can offer you the good products with reasonable cost, right?)

Sure, I have to say sorry that we would write some lower cost in the website as attraction purpose,anyway please do trust that we would not quote you the high prices to push you away

Your understanding and support would be very helpful for us to move the order forward.

Looking forward to your kind reply.

Best Regards,

Yours Xxx.

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