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案例35客户付款后,我们发现价格报低了

案例35客户付款后,我们发现价格报低了

问题:我们当初对于客户一款式logo印花价格报价偏低了,做出了产前版发现印花厂的印 花价不是我们估算的那样,但是客户已经付了全款。我们现在刚做了产前版,还没开始做大 货。如果想要和客户谈加价的话,该怎么说比较好呢?

回复话术:

Dear Xxx,

Thank you very much for your kind reply.

I am very sorry but please do share your best understanding that after we made the Xxx then we found the Xxx exceed our expectation cost very much, so I am writing this email and request you cheekily: if you could help us to share the extra cost $xxx/pc?

Please do trust we would not add the cost without reasons, as long as we have the reasonable profits sure we would not charge from our customers (as we would have very big potential risk to lose you or other customers with adding cost).

So please do trust to add the cost is the last step that we could do without other better options.

As long term business partner we should help each other to grow together with reasonable profits so that we can work together further and longer.

Sure if you can support us in the cost, please do believe we would feedback you more in the future when you need the help from us.

Your understanding would be highly appreciated.

Best Regards,

Yours Xxx

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