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案例70汇率下降及原材料上涨下如何给客户涨价

案例70汇率下降及原材料上涨下如何给客户涨价

问题:我们一个客户之前买过设备,现在要继续下单,但是这个价格不好做,怎么提价 格呢?如何在汇率下降及原材料上涨的大环境中给客户涨价成功率在80%以上。

回复话术:

Dear Xxx,

Thank you very much for your kind support in the new order of our xxx product.

I am very sorry but please share your best understanding that now the Exchange Rate and Raw Material cost increased a lot compared to the price I quote to you in last order, and the material price also increased a lot. So we have no choice but to increase the price from xx to xx(原价和现价)

Please do trust we would not add the cost without reason, as long as we have the reasonable profits sure we would not charge from our customers. (As we would have very big potential risk to lose you or other customers with adding cost.

So please do trust to add the cost is due to the previous link so that we have no other better options. As long-term business partners, we should help each other to grow together with reasonable profits so that we can work together further and longer.

Sure if you can support us on the cost, please do believe we would return more in the future when you need help from us.

Your understanding would be highly appreciated.

Best Regards,

Yours Xxx

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