课程内容

案例53客户说当地买更便宜

案例53客户说当地买更便宜

问题:当客户说在他当地买或是在某个地方买更便宜来将我们军的时候,我们要用的就 是反将军思维来回复客户,底层逻辑是:我们一定有客户值得考虑的点客户才会对我们说,所以 我们就要将这点放大化。

回复话术:

Dear Xxx

Thank you very much for your kind reply.

Sure 1 can totally understand your concerns, anyway as your professional and responsible sales, I would love to advise:

1. If you buy only this sample order without future orders, I also strongly advise you just need to buy in Italy, everything is easier.

2. If this is only a sample order for testing and you still need a lot of future orders in the future, I strongly advise you could keep this sample order, I do believe this is only a test order for both of us, it won't bring us huge profits, anyway our main target would be the future orders, how do you think?.

We already spent so much time on this order, I do trust both of us would love to make all of our effort to be more valuable, right?

Looking forward to your kind reply.

Best Regards,

Yours Xxx

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